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Privacy & Cookie Policy
TutorPlus Sàrl registered at 72 rue de Lausanne, 1202, Geneva, Switzerland complies with the recognised standards of practice of the General Data Protection Regulation EU 2016/679, known widely as GDPR, and implemented from May 25, 2018 and with the standards outlined in the Swiss Federal Act on Data Protection called the FADP.
At TutorsPlus we respect your privacy and that of your children, and as such we are committed to protecting your personal information and keeping it safe and secure. Most of the personal information we receive has been provided by you, generally when you visit our website or enrol your child.
Processing activities covered
All student and tutor data is kept secure at all times. This means paper and electronic records will have appropriate security measures in place. This security will ensure that confidentiality is maintained for student and tutor records, and enables information to be shared lawfully and appropriately so that it can be made accessible for those authorised to see it.
This Privacy Statement applies to the processing of Personal Data in the following ways:
Personal data security
While we store and use your personal data, we will ensure the appropriate security of your personal data including protection against unauthorised or unlawful processing and accidental loss, destruction or damage, using appropriate technical or organisational measures. In addition, we limit access to such personal information to those employees, agents, contractors and other third parties who have a valid need to know that information (such as your tutor).
Our hosting of client and student information, including personal data, is located on servers within Switzerland. No third parties have access to your personal data unless there is a lawful basis that allows them to do so. We cannot deliver our education services without processing the data we collect and share.
In following the requirement of Article 32 – Security of Processing of the GDPR, we have put in place suitable technical and organisational measures to protect your personal information.
Whenever users submit personal information through the TutorsPlus website (such as contact info or credit card info) via online forms, registration, or online purchase, upon submission that information is encrypted via the highest level of security available (SSL). Servers that store personally identifiable information are in a secure environment. Under no circumstances are credit card numbers permanently stored on our website servers.
You have a right to:
If you have any concerns about the way we are collecting or using your personal data, please don’t hesitate to raise your concern with us in the TutorsPlus administration team.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer that the visitor’s browser provides to the website each time a visitor returns. TutorsPlus uses cookies to identify and track return visitors and their use of our websites. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website. By continuing to navigate our website without changing your cookie setting, you are acknowledging and agreeing to TutorPlus’s use of cookies.
In light of recent changes to cookies practices in 2021 (with respect to the disablement of third-party cookies on some browsers) we include below an updated list of the more popular browser types with hyperlinks showing how to adapt their cookie settings accordingly:
Further information
Under data protection legislation, everyone has the right to request access to the information we hold about them. To make a request for your personal information, contact us at info@tutorsplus.com.
You can also directly contact the Supervisory Authority in Switzerland which is: Préposé Fédéral à la Protection des Données et à la Transparence (PFPDT), Feldeggweg 1, 3003 Berne.
Don’t leave us without booking a free 30-minute lesson with one of our certified teachers and examiners.